Courses will be graded within three business days of the student's complete submission. Students will receive an email notification when the instructor has graded their course with directions on how to view the feedback.

Students must receive an overall score of 70 percent or higher to pass the course. The overall score is based on the combined grade of the quizzes and activities. Students who earn a passing score will be able to download their Certificate of Completion.

Participants who score below 70 percent are considered to have not passed the course. However, students have the opportunity to resubmit their course for grading after reading the instructor's feedback and improving upon their answers. View the Resubmitting an Activity resource in the Site Tutorial for specific instructions. If the student earns a passing grade on the resubmission, they will receive credit for the course and an email with the Certificate of Completion.

Please note that the Certificate of Completion will display the date the course was approved, not the date the course was submitted for grading.

COURSE RETAKE AND CREDIT POLICY

ChildCareTraining.org [childcaretraining.org] offers both free and fee-based courses for professional development credit.

Courses—whether free or fee-based—may be completed for credit once every three (3) years. After a course has been successfully completed and credit has been awarded, the same course may not be retaken for additional credit until three (3) years have elapsed from the student’s most recent course completion date.

Students who attempt to retake any course for credit prior to the three-year period will not be eligible to receive credit.

Course completion dates are based on the date the course was successfully completed and recorded in the ChildCareTraining.org [childcaretraining.org] system.

Many other questions are answered in the Frequently Asked Questions (FAQ) section. Assistance is also available by emailing cct@childcareresources.org. Support questions will be answered within 10 business days.