Hours
2.0
Level
Advanced
Knowledge Base
Professionalism (2.00 Hours)
CDA Content Areas
Managing an effective program operation(2.00 Hours)
Fee
$24

Directors spend a tremendous amount of time training staff on communicating with children, recording observations, and building relationships with parents. These are also vital skills to develop as a Director when working with staff. Finding a team can be challenging and retaining excellent staff can often be more difficult. In this course, we will explore ways to set clear expectations, create open communication, complete observations, and then cover the importance of providing feedback.

*Fully Automated: These classes do not offer feedback from an instructor unless you complete the extra credit activity. They are graded automatically and your certificate is available immediately upon the course being successfully completed.

Course Author
Ann Winning
Instructor
Charrisse Jennings
Last modified: Wednesday, August 13, 2025, 10:48 AM